Smithology

Last night my DNS host was attacked by a DDoS. I surfed to my blogs (as I do every ten minutes) and found I couldn’t through. So I shelled into my slicehost and everything was fine. Nothing on the slice forums, nothing in the logs.

After making sure that Apache on the slice was working fine and that I could connect directly on the IP, I knew that the problem was a DNS problem.

I used the trusty dig bogosity.info trick (the smithology website was unaffected) and found that all three DNS servers were not responding – from the slice I got ‘REFUSED’ from the home box it just timed out.

I can’t really be sure what was going on over at DNSPark but I generally believe that they were being flooded on three servers (at least the three servers were not responding and their news item stated that they were being DDoS’d on those boxes). Nasty.

I’m pretty happy with DNSPark’s response, they responded to my support ticket within half an hour and I could go to bed knowing that at least the problem was not mine (not directly anything I could fix anyway).
At the time I was wishing that perhaps there was a forum I could get on for this kind of thing to know what is going on, but the news page told me all I needed to know and really the forums would mostly be full of people moaning and spreading mis-information. The fact that DNSPark responded quickly with the news item and ticket response smoothed things over for me.

[tags]dns, dnspark, ddos, customer service[/tags]